Intandem provides a digitally-enabled platform for health systems to manage and scale condition-based peer mentor support programs. This infrastructure facilitates HIPAA-compliant, one-to-one connections between patients and trained mentors to improve patient experience and outcomes. The platform offers enterprise tools for coordinating support, monitoring engagement, and generating data insights to reduce administrative burden on clinical staff.
Funding
$2.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Health systems often struggle to efficiently provide personalized support and education to patients and their caregivers, especially across various conditions and at scale. Coordinating peer support programs can be labor-intensive, and tracking engagement and outcomes is challenging. This can lead to inconsistent patient experiences and missed opportunities to improve adherence and satisfaction.
Solution
inTandem Health offers a digitally-enabled platform that facilitates one-to-one peer support within health systems, connecting patients and caregivers with trained mentors who have shared experiences. The platform, inTandem Village, streamlines the management of peer support programs, enabling health systems to scale their initiatives across different patient populations. It automates patient-mentor matching, facilitates HIPAA-compliant communication, and provides tools to monitor engagement, gather real-time feedback, and measure program effectiveness. By providing personalized support and access to relevant resources, inTandem Health aims to improve patient outcomes, increase satisfaction, and reduce the burden on clinical staff.
Target Audience
The primary target audience includes health systems, academic medical centers, and hospitals looking to enhance patient engagement, improve outcomes, and scale their peer support programs.
Features
- HIPAA-compliant messaging to facilitate secure communication between patients and mentors
- Automated patient-mentor matching based on condition and other relevant factors
- Real-time feedback collection from mentors to help care teams monitor new patients
- Centralized access to branded hospital education resources for mentors to share
- Mentor development resources to support ongoing learning and program quality
- Automated notifications to remind users of scheduled meetings and new messages
- Enterprise-grade tools to monitor program efficiency, engagement, and satisfaction
- Proactive invites to encourage community participation
- Data-driven insights and alerts to identify patients who may need additional follow-up