Instinct offers a cloud‑based veterinary practice management platform that unifies treatment planning, billing, and patient safety into a single, real‑time system. By replacing paper clipboards with digital treatment sheets and integrating drug references, dose calculators, and safety alerts, it reduces medication errors and ensures every service is captured for invoicing, while seamless lab, imaging, and inventory integrations streamline staff workflows.
Funding
$3.9M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Veterinary hospitals often rely on fragmented, paper‑based workflows and disparate software tools, leading to missed charges, medication errors, and inefficient use of staff time.
Solution
Instinct provides a cloud‑based veterinary practice management platform that unifies treatment planning, billing, patient safety, and clinical decision support in a single system. Integrated digital treatment sheets automatically link documented care to invoicing, ensuring every service is captured in real time. Built‑in drug references, dose calculators, and safety alerts help clinicians avoid medication mistakes at the point of care. The platform connects directly to labs, imaging devices, inventory systems, and client communication tools, reducing manual data entry and duplicate work. 24/7 live support with sub‑90‑second response times keeps high‑acuity teams operating smoothly, while analytics dashboards give practice leaders insight into revenue and operational performance.
Target Audience
Primary customers are emergency, specialty, and high‑volume general veterinary hospitals, as well as university teaching clinics that need fast, accurate clinical workflows and reliable revenue capture.
Features
- Unified, cloud‑native EMR with hour‑by‑hour digital treatment sheets that replace clipboards and whiteboards
- Real‑time charge capture that automatically creates invoices as treatments are documented
- Integrated Plumb’s drug database, dose calculators, duplicate‑therapy alerts, and customizable safety warnings
- Seamless integrations with major labs, imaging modalities, inventory platforms, and client messaging via APIs and HL7
- AI‑powered scribe that generates SOAP notes and auto‑populates chart fields
- Advanced analytics and daily‑refreshed dashboards for revenue tracking and operational insights
- 24/7/365 in‑app live chat support staffed by veterinary professionals with average 90‑second response time