InsightAgent provides AI‑moderated expert interviews for research firms, replacing questionnaires and manual transcription with real‑time conversational AI. The platform designs, conducts, and delivers structured transcripts, summaries, and data instantly, enabling teams to scale interview volume without increasing headcount. It offers usage‑based pricing tied to interview volume, supporting both small teams and high‑volume operations.
Funding
Funding not disclosed
Founders
Product
Problem
Research firms rely on expert interviews to gather deep insights, but each interview requires scheduling, conducting, transcribing, and structuring, creating a capacity bottleneck that limits the number of conversations they can run.
Solution
InsightAgent offers an AI‑moderated interview platform that designs, conducts, and records expert conversations in real time. The AI acts as the moderator, asking predefined questions and capturing responses while generating a structured transcript, summary, and data set instantly at the end of each call. By automating scheduling, moderation, transcription, and data extraction, the platform removes the operational ceiling that ties interview volume to team size. Researchers receive ready‑to‑analyze outputs without manual cleanup, enabling them to scale interview programs and capture more actionable insights. The service is delivered via a usage‑based subscription model, allowing firms to pay per interview volume.
Target Audience
Primary customers are market research firms, consulting agencies, and corporate insight teams that conduct expert interviews as part of their data‑driven decision‑making processes.
Features
- AI‑driven moderator that follows a custom interview guide and adapts follow‑up questions in real time
- Automatic high‑accuracy speech recognition with domain‑specific vocabulary tuning to reduce technical term errors
- Instant generation of structured transcripts, executive summaries, and quantitative data tables after each call
- Integrated audit trail and compliance logging for each interview session
- Cloud‑based dashboard for managing interview designs, monitoring live calls, and exporting results in common formats
- Usage‑based pricing that scales with interview volume, eliminating upfront hardware costs