Ino Service provides AI-powered chatbots and virtual agents that automate customer support, lead qualification, and internal tasks across channels like website, WhatsApp, Messenger, and email. Users can deploy an agent in one click, customize its tone and knowledge base, and let it handle 24/7 interactions, schedule appointments, and route complex issues to human agents, delivering measurable gains in leads and efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often struggle with handling high volumes of customer inquiries across multiple channels, leading to delayed responses, missed sales opportunities, and inefficient use of staff time.
Solution
Ino Service offers an AI-powered chatbot and virtual agent platform that can be deployed on websites, WhatsApp, Messenger, and Instagram with a single click. The system learns from imported FAQs and brand tone to provide instant, 24/7 responses in over 50 languages, automatically qualifying leads and scheduling appointments. Conversations are synchronized across channels in a unified interface, with intelligent escalation to human agents when needed. Real‑time conversation tracking and analytics enable businesses to monitor performance and make data‑driven decisions. The solution can be integrated in minutes via a simple script, requiring no technical expertise.
Target Audience
Target customers include small to large enterprises such as e‑commerce retailers, clinics, real‑estate agencies, and service providers that need scalable, automated customer support and lead generation.
Features
- One‑click deployment of AI agents on web, WhatsApp, Messenger, and Instagram
- Multilingual support (50+ languages) with brand‑tone customization and knowledge‑base import
- Automatic lead qualification, scoring, and calendar integration for appointment booking
- Unified ticket management and seamless escalation from AI to human agents
- Real‑time conversation monitoring and comprehensive analytics dashboard
- API‑free integration via a short JavaScript snippet for instant activation