Innovorder offers a cloud‑based, AI‑enhanced platform that unifies order taking, payment processing, kitchen display, and business analytics for restaurant operators.
Funding
€39.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
AIAEIGPP+1Founders
Product
Problem
Restaurants often rely on fragmented point‑of‑sale tools that require separate hardware, manual data entry, and multiple vendor integrations, leading to inefficient order flow, limited visibility of operations, and difficulty scaling across multiple sites.
Solution
Innovorder provides a cloud‑based, AI‑enhanced ecosystem that unifies order taking, payment processing, kitchen display, and business analytics into a single, synchronized platform. The SaaS solution can be deployed on existing hardware or dedicated terminals and operates both online and in a degraded offline mode. Real‑time data is aggregated across locations, enabling managers to monitor sales, labor, inventory, and customer loyalty from any device. Integrated AI models suggest upsells and optimize menu performance, while open APIs allow seamless connection to over 50 third‑party services such as delivery, payment, and HR tools. The platform is delivered as a plug‑and‑play service with optional on‑site installation, training, and multi‑level support.
Target Audience
Primary customers are mid‑size to large restaurant chains and fast‑food operators seeking a fully integrated digital POS and operational management system across multiple locations.
Features
- Unified cloud platform covering ordering, POS, kitchen display, and analytics
- AI‑driven recommendations for menu optimization and sales uplift
- Offline‑mode operation with automatic data sync when connectivity resumes
- Open integration framework supporting 50+ third‑party services (delivery, loyalty, stock, payroll)
- Multi‑site dashboard with real‑time KPIs, labor ratios, and waste tracking
- SaaS licensing with quarterly or annual subscription, including hardware, installation, training, and maintenance
- Tiered support levels (1‑3) with phone, email, and on‑site technician options