innnow provides a vendor-neutral analytics platform that helps hospital digitalization teams evaluate technology adoption by combining user feedback, usage data, and costs in one dashboard. The platform uses AI to tag free-text comments and offers 45 pre-built templates, with first insights available within 72 hours and reliable results after 3-4 weeks.
Funding
Funding not disclosed
Founders
Product
Problem
Hospital digitalization teams often lack a consolidated view of how technologies perform in clinical practice. Feedback, usage data, and costs are scattered across different sources, making it difficult to identify what is actually needed, what is being used, and where to intervene. This leads to underutilized licenses, redundant solutions, and delayed or poorly informed decisions about scaling or discontinuing technologies.
Solution
innnow provides a vendor-neutral analytics platform that consolidates needs, user feedback, usage data, and costs per technology into a single evaluation. The platform enables hospital digitalization teams to identify what is needed, what is being adopted in daily care, and where to make decisions or adjustments. It offers pre-built templates for common use cases such as pilot evaluation, portfolio analysis, and needs prioritization. User feedback is collected via QR codes or links in 3-5 minutes without requiring an account, and AI tags free-text comments by manufacturer, infrastructure, process, and training. Usage data from manufacturer reports, log files, and license lists are automatically integrated, and results are comparable across roles, departments, and locations.
Target Audience
Primary customers are digitalization teams in hospitals and hospital networks, including IT departments, digitalization managers, and key users who need to evaluate technology adoption and make data-driven decisions about scaling, consolidating, or discontinuing digital solutions.
Features
- 45 pre-built templates from over 40 hospitals, adapted per technology and professional group
- AI-based tagging of free-text comments into manufacturer, infrastructure, process, and training categories
- Integration of usage data from manufacturer reports, log files, and license lists
- QR-code-based feedback collection in 3-5 minutes without account creation
- Adoption score and usage rate metrics per department, role, and location
- Action management with responsible person and deadline directly from comments
- Web-based, no installation required, GDPR-compliant with hosting in Germany