Inherent Robotics provides a subscription model for Segway‑Ninebot autonomous robots, covering hardware lease, site‑specific installation, integration with building IoT systems, and 24/7 maintenance. Its cloud‑hosted fleet management console delivers real‑time telemetry, OTA updates, and API connectivity, allowing hotels, hospitals, factories, and similar facilities to automate porter, delivery, and cleaning tasks while lowering labor costs.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises across hospitality, real‑estate, food‑and‑beverage, industrial, commercial, and medical sectors often rely on manual labor for porter, cleaning, logistics, and specialized tasks, leading to variable service quality, high labor costs, and limited scalability. Deploying autonomous robots typically requires substantial upfront capital, complex system integration, and ongoing maintenance expertise that many organizations lack.
Solution
Inherent Robotics delivers Segway‑Ninebot autonomous robots through a subscription‑based model that eliminates capital expenditure and bundles end‑to‑end services. The company handles site‑specific installation, calibration, and integration with building IoT, lifts, access gates, and door control systems, ensuring seamless operation within existing workflows. On‑boarding includes hands‑on staff training and a go‑live support phase, after which a dedicated UK‑based support team provides 24/7 lifecycle maintenance and software updates. All robot data and telemetry are streamed to a cloud management platform that offers remote diagnostics, performance analytics, and over‑the‑air firmware upgrades. This turnkey approach enables clients to automate repetitive service tasks, reduce operational costs, and improve consistency without managing hardware assets themselves.
Target Audience
Primary customers are operations managers and facilities teams in hotels, apartment complexes, restaurants, factories, shopping centres, and hospitals or clinical labs seeking to automate service and logistics workflows.
Features
- Segway‑Ninebot autonomous platform with SLAM‑based navigation, dynamic obstacle avoidance, and multi‑floor capability
- Custom integration layer for lifts, access gates, door controllers, and building‑wide IoT protocols (MQTT, BACnet)
- Modular payload options for porter services, room service delivery, table service, floor cleaning, logistics handling, and lab sample transport
- Cloud‑hosted fleet management console providing real‑time telemetry, health monitoring, and predictive maintenance alerts
- Over‑the‑air (OTA) software updates and AI‑driven route optimization to maximize efficiency
- API and webhook support for ERP, PMS, and hospital information systems to synchronize task queues and reporting
- 24/7 UK‑based technical support with on‑site maintenance contracts included in the subscription
- Fully compliant with ISO 13485 (medical) and relevant safety standards for public‑area robotics