InFeedo AI provides an AI‑driven People Experience Platform that combines a conversational chatbot for HR FAQs, ticket routing and workflow automation with continuous listening surveys and real‑time sentiment analysis. The platform’s machine‑learning engine predicts attrition, surfaces disengagement signals, and delivers actionable dashboards and targeted multilingual communications, integrating with major HRIS and collaboration tools in a GDPR‑ and SOC 2‑compliant cloud.
Funding
$12M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
JVTGFounders
Product
Problem
Many organizations rely on manual HR processes and periodic surveys, which miss early signs of employee disengagement and generate delayed, fragmented data. This limits the ability to predict turnover, address silent concerns, and deliver timely, personalized communications across diverse employee groups.
Solution
inFeedo AI delivers a conversational People Experience Platform that combines an Agentic AI chatbot (Amber) with continuous listening and predictive analytics. The chatbot automates FAQ responses, ticket routing, and workflow execution for employee, candidate, and alumni interactions. Real‑time sentiment is captured through pulse, lifecycle, and anonymous surveys, feeding a machine‑learning engine that forecasts attrition and highlights silent issues. The Lens AI People Scientist transforms raw people data into actionable insights and dashboards for HR leaders. Integrated campaign tools enable targeted, multilingual communications, while a marketplace of pre‑built workflows extends functionality. All components are hosted in a secure, GDPR‑ and SOC2‑compliant cloud that integrates with existing HRIS and collaboration suites.
Features
- Amber conversational agent: natural‑language FAQ handling, smart ticketing, and automated workflow triggers across HR touchpoints.
- Continuous listening suite: pulse, annual, and anonymous surveys with AI‑driven sentiment scoring and trend analysis.
- Predictive people analytics: attrition risk models, disengagement alerts, and eNPS forecasting powered by proprietary machine‑learning pipelines.
- Lens AI People Scientist: real‑time dashboards, drill‑down reports, and AI‑generated action recommendations.
- Personalized communication engine: bulk and 1‑to‑many campaigns, multilingual content generation, and dynamic audience segmentation.
- Workflow Marketplace: catalog of ready‑to‑deploy automation templates for onboarding, policy queries, and document collection.
- Enterprise integrations: native connectors to major HRIS, ERP, and collaboration platforms with FHIR‑compatible APIs.
- Security and compliance: end‑to‑end encryption, role‑based access controls, and certifications for GDPR, SOC 2, ISO 27001.