Included Health provides personalized virtual care and navigation services to members through employers and health plans. The platform integrates primary, specialty, and behavioral health care with administrative support for billing and claims advocacy. This comprehensive approach aims to simplify the healthcare experience and connect individuals with high-quality, coordinated medical resources.
Funding
$175M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TCFounders
Product
Problem
Navigating the healthcare system can be complex and time-consuming, often leading to frustration and difficulty in accessing appropriate care. Individuals may struggle with understanding insurance policies, finding in-network providers, and resolving billing issues. This complexity can result in delayed care, increased costs, and a disjointed healthcare experience.
Solution
Included Health offers a comprehensive healthcare navigation and virtual care platform designed to simplify the healthcare journey. Through a single app, members gain 24/7 access to primary care, urgent care, and mental health services, alongside expert guidance on insurance and billing. The platform provides personalized support, connecting individuals with vetted doctors, therapists, and specialists, while also advocating on their behalf to resolve billing discrepancies and navigate complex claims processes. Included Health aims to improve healthcare outcomes by providing accessible, culturally competent care and reducing the administrative burden on both employees and employers.
Target Audience
Included Health primarily serves employers and health plans seeking to provide comprehensive and accessible healthcare benefits to their employees and members.
Features
- 24/7 access to board-certified doctors and therapists via virtual consultations
- Insurance navigation and claims support to resolve billing issues and maximize benefits
- Access to a network of 4,000+ leading specialists for second opinions and expert consultations
- Personalized care coordination to guide members through the healthcare system
- Culturally competent care teams trained to address the unique needs of diverse communities
- Support for a wide range of healthcare needs, including primary care, urgent care, and mental health
- Mobile app for convenient access to care and support