Inbotiqa
Inbotiqa provides YUDOmail, an intelligent business email workflow management platform that transforms high-volume shared inboxes into structured, accountable case-management workflows. The platform automatically threads related emails into chronological cases, assigns ownership and due dates, and delivers real-time analytics to ensure 100% execution and reduce operational risk. It is trusted by global banks, asset managers, and professional services firms.
- Enterprise Software
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Back-office and operations teams in sectors such as banking, asset management, and professional services rely heavily on high-volume shared email inboxes to manage time-sensitive processes. These email flows lack structure, leading to missed deadlines, unclear ownership, limited audit trails, and significant employee time spent on manual tracking and chaser emails, which increases operational risk and regulatory exposure.
Solution
Inbotiqa provides YUDOmail, an intelligent business email workflow management platform that integrates with conventional email systems to transform shared inboxes into structured, accountable case-management workflows. The platform automatically threads related emails, attachments, and comments into a single case with a chronological timeline, assigns clear ownership and due dates, and enables real-time tracking of status and deadlines. Inbotiqa delivers 100% email execution by eliminating the possibility of missing any message, while generating searchable audit trails and transactional memory for compliance and learning purposes. The system includes a real-time metrics dashboard that reveals decision-making, bottlenecks, and management insights, along with customizable rules to automate prioritization and workflow optimization.
Target Audience
Primary customers are operations teams, client service desks, and support teams in global banks, asset managers, hedge funds, and professional services firms that manage high-volume transactional email flows and require audit trails and SLA tracking.
Features
- Automatic email threading and case creation consolidating related messages, attachments, and internal comments into a single chronological record
- Clear case ownership assignment with due dates, automated and manual prioritization, and real-time status visibility to ensure 100% execution
- Searchable audit trails capturing decision-making processes and generating transactional memory for regulatory compliance and learning
- Real-time management dashboard with granular metrics on response times, bottlenecks, and recurring issues for actionable insights
- In-built customizable rules engine that automates workflow steps and case routing based on each firm's unique processes
- Integration with conventional email systems for seamless adoption across shared mailboxes like support@ or operations@