Impaxio offers a user-friendly web platform for creating and distributing surveys via SMS and WhatsApp. This enables researchers and development organizations to quickly collect data from target audiences, facilitating rapid insights for operational improvements and impact enhancement.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional methods of data collection, such as face-to-face surveys, can be expensive, time-consuming, and difficult to implement in remote or offline settings. This can lead to delayed insights and challenges in reaching target audiences for research, operations, and impact assessment.
Solution
Impaxio offers a user-friendly platform for creating and distributing surveys via SMS and WhatsApp, enabling rapid data collection from target audiences globally. The platform allows users to create surveys quickly, access state-of-the-art features, and maintain strong data protection. By leveraging SMS and WhatsApp, Impaxio reduces data collection costs, facilitates engagement with populations in areas with limited internet access, and accelerates feedback loops, with 91% of responses typically received within one hour of survey launch.
Target Audience
Impaxio primarily serves researchers, development organizations, and institutions requiring rapid data collection and insights from target audiences, particularly in remote or low-connectivity environments.
Features
- Intuitive survey builder for creating SMS and WhatsApp surveys in minutes
- Personalized intro messages to increase survey response rates
- Diverse question types, including categorical and numeric questions, for engaging surveys
- Answer validation and custom help messages to bolster data quality
- Skipping and branching logic to show only relevant questions, saving messaging costs and increasing completion rates
- Online survey simulator for testing surveys safely
- Scheduling for one-time or recurring survey releases
- Integration with mobile network providers for sending and receiving SMS messages in 83+ countries
- Dedicated WhatsApp number registration for branded surveys
- Data storage on secure servers located in Switzerland, provided by Microsoft Azure