impactnet provides charities and social service agencies with an integrated Volunteer Management System, Donor Management System, and CRM, paired with an AI volunteer-matching engine. The platform connects skilled student volunteers to roles they are intrinsically motivated to fill, reducing churn and improving long-term engagement. It also offers two products, Emplace and Empower, to streamline volunteer recruitment and management workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Charities and social service agencies often rely on manual tools like WhatsApp and spreadsheets to manage volunteer applications, scheduling, and hour logging, leading to logistical chaos and high churn rates. Volunteers frequently drop off due to mismatched roles, while under-resourced organizations struggle to dedicate bandwidth to recruitment and retention, limiting their ability to build a stable, skilled volunteer base.
Solution
impactnet offers an integrated platform combining Volunteer Management, Donor Management, and CRM capabilities with an AI-driven volunteer-matching engine. The system automates administrative tasks like application processing, scheduling, and hour tracking, while the AI matches student volunteers to roles based on their skills, interests, and availability. This reduces mismatches and churn, helping agencies build recurring, motivated volunteer relationships. The platform also includes Emplace, a student-focused portal, and Empower, a tool for agencies to manage early access and streamline operations.
Target Audience
Primary customers are charities, social service agencies, and educational institutions in Singapore that need to recruit, manage, and retain skilled student volunteers effectively.
Features
- AI-powered volunteer matching that aligns individual skills, interests, and availability with role requirements
- Integrated Volunteer Management System (VMS) for applications, scheduling, and hour logging
- Donor Management System (DMS) and CRM in a single unified platform
- Emplace product for student volunteers to discover and register for opportunities
- Empower product for social service agencies to manage volunteer pipelines and early access workflows
- Automated administrative workflows that reduce manual coordination and improve operational efficiency