This startup provides trained Community Health Workers (CHWs) to healthcare centers to address health inequity. They offer hiring and training services for CHWs, along with infrastructure and strategic planning, enabling hospitals to lower costs and increase operational efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare organizations face challenges in delivering equitable health outcomes due to clinical workforce shortages, rising costs, and the impact of social determinants of health (SDOH). Traditional approaches to addressing SDOH are often difficult to scale and sustain, leading to inconsistent results and limited impact on underserved populations.
Solution
IMPaCT Care provides a comprehensive solution that leverages a network of trained Community Health Workers (CHWs) and a cloud-based workflow management system to address health inequity and SDOH at scale. The company offers expert consultation and strategic planning services to help organizations define success, measure benefits, and develop ROI models for SDOH programs. IMPaCT Care also provides a network of pre-selected and trained CHWs, along with ongoing professional development and backfilling to minimize turnover. The platform includes an application that auto-dispatches patients to CHWs, load-balances caseloads, guides CHWs through evidence-based workflows, and provides real-time performance dashboards and analytic insights.
Target Audience
IMPaCT Care primarily serves health organizations, including health plans and value-based providers, seeking to improve health equity, address social determinants of health, and reduce healthcare costs for underserved populations.
Features
- Expert consultation and strategic planning for SDOH programs
- Pre-selection and training of CHWs with ongoing professional development
- Cloud-based application for patient dispatch, caseload management, and workflow guidance
- Real-time performance dashboards and analytic insights for program optimization
- Evidence-based workflows and decision support tools for CHWs
- Integration with telehealth operations for scalable and compliant care delivery
- Focus on achieving outcomes related to cost savings, improved health, and patient satisfaction