Imago Platform® provides AI‑powered natural‑language search that connects to a company’s existing ERP, CRM, documents and other systems, making all data searchable in plain Swedish. Users can ask questions in their own words and receive direct answers with the next actionable step, without needing to replace or migrate any tools. The platform offers a live demo on a client’s own data before any commitment, ensuring security and control over access.
Funding
Funding not disclosed
Founders
Product
Problem
Organizations often store information in multiple disconnected systems such as ERP, CRM, document repositories, and support platforms, making it difficult for employees and customers to locate the right data quickly. Traditional search tools require exact keywords, filters, or navigation through separate interfaces, leading to time‑consuming queries and missed opportunities.
Solution
Imago Platform® provides a natural‑language AI search layer that connects to a company’s existing business applications and presents answers in plain Swedish. Users can ask questions in their own words, and the system retrieves relevant information from connected sources in real time, displaying the response together with the next actionable step. The platform operates without requiring any migration or shadow databases; it leverages the current tech stack and inherits authentication and permissions from the organization’s directory. Security is enforced at the enterprise level with SOC 2 Type II‑validated identity, end‑to‑end encryption, and EU‑hosted infrastructure, ensuring that data never leaves the company’s environment. By unifying access to disparate data, Imago enables faster decision‑making for both customers and internal teams.
Target Audience
Primary customers are mid‑size to large enterprises that need a unified, AI‑driven search experience for their customers or internal staff, particularly those using multiple SaaS and on‑premise business applications.
Features
- Real‑time natural‑language query processing across ERP, CRM, document stores, and custom APIs
- No‑code integration that connects to existing systems (e.g., Microsoft 365, Salesforce, HubSpot, Fortnox, Zendesk) from day one
- AI agents governed by the KYA principle: defined mandates, controlled data sources, and full traceability of responses
- Role‑based access control inherited from corporate SSO (Auth0/Microsoft Entra ID) with permissions enforced before data retrieval
- Enterprise‑grade security: SOC 2 Type II‑validated identity layer, TLS 1.3, data encryption at rest and in transit, EU‑based hosting
- Contextual answer presentation that includes the recommended next action with a single click
- Audit‑ready logs that record which data sources were consulted and how the answer was generated