Ihcert
Ihcert provides an AI receptionist that automatically responds to every incoming WhatsApp message in seconds, operating 24/7 on the business's existing phone number. The system understands customer requests, qualifies leads, and schedules appointments directly into the business's calendar, with all interactions logged in a unified dashboard. It is tailored for service-based businesses including law firms, salons, clinics, Pilates studios, and schools.
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Businesses lose customers when they fail to respond quickly to WhatsApp inquiries, as prospects typically choose the first provider who answers. Maintaining constant human coverage for customer service is expensive and impractical, especially for service-based businesses that cannot pause their core work to handle messages.
Solution
Ihcert delivers an AI receptionist that automatically responds to every incoming WhatsApp message in seconds, operating 24/7 on the business's existing phone number. The system understands what each customer needs, collects essential information, qualifies leads, and schedules appointments directly into the business's calendar. Every interaction is logged in a unified dashboard that summarizes who contacted the business, what they requested, and what was agreed, allowing the owner to take over any conversation with a single tap. The AI is transparent about being a virtual assistant, emphasizing honesty over pretending to be human, while maintaining the business's tone and service quality consistently across all interactions.
Target Audience
Primary customers are service-based small businesses including law firms, salons, clinics, Pilates studios, and schools that rely on WhatsApp for customer communication and appointment scheduling.
Features
- Works on the existing WhatsApp number with no migration or customer disruption
- Understands customer requests using AI and auto-schedules, reschedules, and sends reminders that reduce no-shows
- Provides real-time response in under 10 seconds, 24 hours a day, including weekends and holidays
- Qualifies leads and separates genuine opportunities from mismatched inquiries
- Unified dashboard organizes every interaction by customer, request, and outcome, with highlights for contacts needing attention
- Mobile-first design for on-the-go management and conversation takeover with one tap
- Configuration takes only minutes: connect WhatsApp, define the tone and rules, and the system begins working
- Niche-specific vocabulary for law firms, salons, clinics, Pilates studios, and schools