iCoupon
iCoupon provides an intelligent vouchering platform that enables airlines, airports, ground handlers, and retailers to issue digital value—such as meal vouchers, compensation, and promotional offers—directly to passengers' boarding passes, barcodes, or QR codes. The platform supports over 190 airlines and 400 airports, with vouchers redeemable at more than 4,000 retail locations globally. Its modular design includes solutions for digital meal vouchers, customer care, promotions, and staff meals.
- Hospitality & Travel Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Airlines and airports face operational challenges during flight disruptions, requiring efficient distribution of meal vouchers and compensation to affected passengers. Traditional paper-based voucher systems are slow, create long queues, lack tracking capabilities, and offer limited flexibility in tailoring value based on passenger class or delay duration.
Solution
iCoupon provides an intelligent vouchering platform that enables partners to issue instant digital value to existing identifiers such as boarding passes, barcodes, or QR codes. The platform connects a global network of airlines, airports, ground handlers, and retailers, allowing vouchers to be redeemed at thousands of live locations worldwide. Its modular design lets organizations activate individual modules—including digital meal vouchers, promotions, customer care, and iCoupon Rides—or combine them into a tailored vouchering ecosystem. The system supports full automation via API integration or simplified operation through the iCoupon portal, streamlining operations and enhancing passenger experiences during disruption events.
Target Audience
Primary customers are airlines, airports, ground handlers, and retailers in the travel industry, as well as organizations in retail, events, and stadia sectors seeking digital vouchering solutions for customer care, compensation, and promotional campaigns.
Features
- Instant digital issuance of meal vouchers directly to passenger boarding passes with configurable values based on travel class, route, or delay duration
- Modular product suite including Digital Meal Vouchers, Promotions, iCoupon Rides, Lounge Access, Customer Care, Autopay, and Onboard Meal Replacement Vouchers
- Redemption network spanning 190+ airlines, 400+ airports, and 4,000+ retail units globally
- Privacy-first architecture that links vouchers to existing identifiers without transferring personally identifiable or sensitive customer data, ensuring GDPR, EC261, and Resolution 400 compliance
- Real-time transaction tracking and full auditability to reduce fraud risk
- Retailer integration options ranging from full API automation to portal-based redemption without requiring full integration