Iamia
iamia.mx offers MIA OS, an AI-powered operating system for small businesses that automates customer-facing roles like reception, sales, and collections. The platform connects to existing tools—phone, SMS, email, calendar, and CRM—and deploys a team of nine AI agents, including a lead assistant named Mia, to handle daily operations. It installs in phases, with plans starting at $1,497 per month and no per-minute fees.
- Artificial Intelligence
- AI Agents
- Enterprise Software
- Software Only
Funding
Founders
Product
Problem
Small business owners struggle to hire and retain staff for essential roles like answering calls, chasing sales, and collecting payments. Hiring is costly, time-consuming, and often results in turnover, leaving owners to coordinate multiple positions themselves instead of focusing on growth.
Solution
MIA OS is an AI-powered operating system that runs a business by connecting to existing tools—phone, SMS, email, calendar, and CRM—and automating customer-facing work. It deploys a team of nine AI agents, each with a dedicated role and channel, coordinated by a lead assistant named Mia. Business owners interact with Mia via SMS, email, or WhatsApp, and she delegates tasks to the team, which works within the company's Slack workspace. The system learns how the business operates over time, and the SuperDash dashboard provides real-time visibility into calls answered, appointments booked, and invoices collected.
Target Audience
Primary customers are small business owners in Mexico who need to automate customer communication, sales follow-up, and collections without hiring additional staff.
Features
- Nine AI agents covering distinct roles: reception, sales, collections, scheduling, and follow-up, each with its own channel in Slack
- Mia, the lead assistant, supports two modes—"Asistente" for execution and reporting, and "Socio" for opinions, challenges, and strategic input
- Integration with existing business tools: phone, SMS, email, calendar, and CRM
- SuperDash real-time dashboard showing key metrics like response rate, average response time, and daily contacts handled
- Phased installation process: each week activates a new feature, and the monthly fee starts only after the system is running and approved
- No per-minute charges; fixed monthly pricing with no surprises