Hypercare provides a secure communication platform that enables clinical teams to quickly locate and connect with the appropriate on-call providers in real-time, thereby enhancing care coordination. This solution addresses inefficiencies in communication and reduces the risk of medical errors by consolidating call schedules and facilitating immediate access to critical information.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers often struggle with inefficient communication methods, relying on outdated tools like pagers and phone calls, leading to delays in patient care and potential medical errors. Locating on-call staff and sharing critical patient information quickly can be challenging, especially across different departments and care settings.
Solution
Hypercare offers a secure, mobile-first clinical communication and collaboration platform designed to connect healthcare teams in real-time. The platform consolidates on-call schedules and contact information, enabling users to quickly locate and connect with the right provider. Hypercare streamlines communication workflows, facilitates secure sharing of patient information, and automates code team activation, reducing reliance on outdated technologies and improving care coordination. The system is designed to improve efficiency, reduce patient safety risks, and ensure timely access to critical information for healthcare professionals across various settings.
Target Audience
Hypercare is designed for hospital systems, clinics, skilled nursing facilities, home care providers, mental health and addiction services, and integrated delivery networks seeking to improve clinical communication and coordination.
Features
- Secure messaging with HIPAA compliance, ensuring the privacy of patient data
- On-call scheduling and management, providing a centralized source of truth for contact information
- Virtual pager functionality, replacing traditional pagers with instant notifications on smartphones
- Code team activation, enabling rapid response and coordination during critical events
- Integration with existing healthcare systems, such as Single Sign-On (SSO) and Electronic Medical Records (EMR)
- Urgent message alarms that override do-not-disturb settings, ensuring critical alerts are never missed
- Analytics dashboards for scheduling and messaging activities, supporting quality assurance initiatives
- Task management features for creating and assigning tasks to team members