Humanleap is an AI-powered operations service for small UK businesses, handling social media, website updates, enquiries, and admin tasks through managed AI agents overseen by real people. It replaces the need to hire freelancers or agencies, offering a flat monthly fee with no contract. The service includes daily WhatsApp updates and can be fully operational within two days.
Funding
Funding not disclosed
Founders
Product
Problem
Small business owners spend hours each week on essential but time-consuming tasks like posting on social media, replying to enquiries, updating websites, and chasing invoices. This work often falls outside their core expertise, eats into personal time, and becomes inconsistent when done by freelancers or expensive agencies. The result is that owners are stretched thin, and their online presence suffers without a reliable system in place.
Solution
Humanleap provides a managed service where AI agents, overseen by a real person, handle the day-to-day digital and administrative operations for small businesses. The service is set up to learn the specific voice, services, and local area of each business, ensuring all content and replies feel authentic. It covers everything from writing and scheduling social posts, answering customer messages, and keeping websites fresh, to managing reviews and search presence. A dedicated human checks all work, and the owner receives a short daily update and can communicate via WhatsApp, with no long-term contract required.
Target Audience
Primary customers are UK-based small business owners, such as salons, florists, clinics, and boutiques, who lack the time or resources to manage their own digital presence and administrative tasks.
Features
- AI agents are configured for each business's specific services, tone of voice, and local area, with a real person from Humanleap reviewing all output.
- Manages social media content creation, scheduling, and replies across Instagram, Facebook, and Google Business Profile.
- Handles website updates, including fixing broken links and writing new pages, plus manages search presence on Google and AI chat tools.
- Responds to customer enquiries, quotes, and reviews daily, including after-hours messages, to convert leads into bookings.
- Provides a daily summary of completed work and offers 24/7 communication via WhatsApp.
- Includes a no-contract, flat monthly fee model, with setup completed within two days.