Hudu
Hudu provides a structured IT documentation platform that centralizes knowledge, passwords, assets, and infrastructure in one searchable system for IT teams and managed service providers. The platform uses standardized templates, automated network discovery, and native RMM/PSA integrations to keep documentation consistent and current across multiple client environments. It includes a built-in password vault with TOTP support, IPAM, and dual knowledge bases for company and client-specific information.
- Enterprise Software
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
IT teams often rely on scattered notes, spreadsheets, and undocumented tribal knowledge, making it difficult to locate critical information during incidents, onboard new hires, or maintain consistency across multiple client environments. This fragmentation slows resolution times, leads to incomplete or outdated documentation, and creates operational risk as teams scale.
Solution
Hudu provides a structured IT documentation platform that centralizes knowledge, passwords, assets, and infrastructure in one searchable system. The platform uses standardized templates and required fields to ensure every client environment is documented consistently, so technicians always know where to look. Automated network discovery scans environments to detect devices and build network maps, while native integrations with RMM and PSA tools keep records synchronized with real-world changes. Built-in password vaulting, role-based access control, SSO, and MFA secure sensitive information, and dual knowledge bases allow both company and client-specific documentation. Teams access everything through advanced search, linked relationships, and mobile access, reducing context-switching and improving response times.
Target Audience
Primary customers are managed service providers (MSPs) and internal IT departments that support multiple environments and need consistent, secure documentation across clients or internal systems.
Features
- Structured asset layouts with drag-and-drop form builder and pre-built templates for common IT assets like servers, workstations, and network devices
- Native password vault with TOTP support, access controls, and audit logging
- Automated network discovery that scans subnets, detects devices, and generates network maps
- IPAM and rack management capabilities built into the platform
- Integrations with Slack, Salesforce, HubSpot, plus native RMM/PSA connectors and a public API
- Dual knowledge bases with version histories, checklists/SOPs, expirations and alerts, and client portals
- RBAC, SSO, MFA, group permissions, and self-hosting option for security-conscious organizations