Hubway AI offers a QR‑code‑activated conversational AI that delivers multilingual, voice‑enabled wayfinding and real‑time updates (e.g., flight/train schedules, crowd density, alerts) using indoor semantic mapping of visual landmarks. The solution integrates securely with existing venue systems via RESTful APIs and provides operators with analytics on usage, sentiment, and foot‑traffic patterns.
Funding
Funding not disclosed
Founders
Product
Problem
Visitors in large public venues such as airports, train stations, and shopping malls often struggle to locate gates, services, or stores quickly, especially when language barriers or real‑time updates are involved. Facility operators lack a scalable, low‑maintenance way to provide instant, context‑aware assistance across thousands of touchpoints.
Solution
Hubway AI delivers a conversational AI agent that can be accessed by scanning a QR code on any information panel, eliminating the need for app downloads. The agent understands natural‑language queries in over 30 languages and uses indoor semantic mapping to reference visual landmarks for human‑style wayfinding. Real‑time data feeds keep the assistant up to date with flight or train schedules, crowd density, and emergency alerts without manual intervention. Responses are tailored to the user’s current location, eligibility (e.g., lounge access), and venue zone, ensuring relevant guidance. All interactions are logged to a secure, cloud‑based analytics dashboard that provides operators with usage metrics, sentiment analysis, and demand patterns. Integration is handled via RESTful APIs and OAuth 2.0, allowing seamless connection to existing ticketing, retail, or security systems.
Target Audience
The primary customers are airport authorities, train‑station operators, and mall management teams seeking to enhance visitor experience, streamline wayfinding, and monetize foot traffic through data‑driven insights.
Features
- Natural‑language, speech‑to‑speech AI with multilingual support for 30+ languages, optimized for noisy environments.
- Landmark‑based indoor semantic mapping that generates turn‑by‑turn directions using visual reference points rather than abstract maps.
- QR‑code entry point that launches a web‑app instantly, requiring no client‑side installation.
- Real‑time information hub delivering flight/train updates, store promotions, crowd density, and emergency alerts.
- Enterprise dashboard offering live usage metrics, conversation trends, sentiment analysis, and exportable reports for operational planning.
- Secure, GDPR/CCPA‑compliant architecture with end‑to‑end encryption, data anonymization, and OAuth 2.0 protected REST APIs for system integration.