Harriet is a full-stack AI solution that integrates with existing HR systems to provide employees with real-time access to company policies and training materials via platforms like Slack and SMS. This technology alleviates administrative burdens on HR teams, enabling them to focus on strategic initiatives while ensuring employees receive timely and accurate support 24/7.
Funding
$1.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
HR teams spend considerable time answering repetitive employee questions regarding company policies, benefits, and procedures, diverting their attention from strategic initiatives. Employees often struggle to find timely and accurate answers to their HR-related inquiries, leading to frustration and decreased productivity, especially for deskless or remote workers across different time zones.
Solution
Harriet is an AI-powered HR solution that integrates with existing HR systems and communication platforms like Slack, Microsoft Teams, Google Chat, WhatsApp, and SMS to provide employees with instant access to company information. By leveraging large language models (LLMs) and a comprehensive knowledge base of company policies, training materials, and procedures, Harriet delivers accurate and personalized answers to employee questions 24/7. The platform's intelligent analytics also provide insights into employee needs, helping HR teams identify knowledge gaps and proactively address potential issues. Harriet's privacy-preserving design ensures that employee data is never used for model training, and its ability to connect desk and deskless workers through familiar communication channels promotes a seamless and supportive employee experience.
Target Audience
Harriet is designed for HR departments and people operations teams in medium to large organizations seeking to automate employee support, improve employee experience, and free up HR staff to focus on strategic initiatives.
Features
- Integration with popular communication platforms (Slack, Teams, GChat, WhatsApp, SMS) for seamless employee access
- AI-powered natural language processing for understanding and responding to employee inquiries
- Personalized responses based on employee role, location, and other relevant factors
- 24/7 availability to support employees across different time zones and work schedules
- Intelligent analytics dashboard for identifying knowledge gaps and trends in employee inquiries
- Privacy-preserving architecture that ensures employee data is not used for model training
- Automated policy gap analysis to identify missing or outdated information
- Secure access to payslips and other sensitive HR documents