HQ by CareWork
HQ by CareWork provides a pre-built business intelligence platform for senior living and care organizations, unifying data from disconnected systems into a single command center. The platform delivers real-time dashboards and automated workflows across HR, labor, financial, clinical, and occupancy operations without requiring replacement of existing EHR or management systems. It is purpose-built for assisted living, skilled nursing, memory care, and CCRC providers seeking to eliminate manual reporting and gain objective operational insights.
- Data & Analytics
- Enterprise Software
- Healthcare Technology
- Software Only
Funding
Founders
Product
Problem
Senior care leaders spend hundreds of hours each month manually pulling data from disconnected systems and spreadsheets, resulting in a fragmented view of operations. This operational chaos leads to missed opportunities, unnecessary risks, and critical decisions made without objective, real-time information. The "good enough" approach of standard EHRs and manual reporting creates operational blind spots that translate into tangible financial and operational losses.
Solution
HQ by CareWork provides a pre-built business intelligence platform that unifies data from multiple source systems into a single, real-time command center for senior living and care organizations. The platform connects to existing EHR, HR, payroll, and financial systems without requiring replacement, then delivers automated dashboards and workflow automations across HR, labor, financial, clinical, occupancy, sales, and procurement operations. Users gain instant visibility into key metrics such as labor variance, turnover trends, census, and compliance status, eliminating manual reporting and enabling faster, more informed decisions. The platform is engineered specifically for senior care settings, with white-glove implementation handled entirely by the vendor and same-day support for ongoing client success.
Target Audience
Primary customers are operators and executives at senior living and care organizations, including assisted living communities, skilled nursing facilities, memory care centers, CCRCs, and adult day services, who need unified operational data to control costs and improve performance.
Features
- Pre-built BI dashboards covering HR & labor, financial, sales & marketing, occupancy, clinical operations, scheduling, procurement, and CMS compliance
- Real-time labor cost analysis with drill-down by community, role, and shift, including overtime and agency usage tracking
- Turnover and retention analytics showing trends by location, role, and tenure to identify at-risk areas
- Workflow automation for standardized processes such as onboarding checklists and PTO requests
- Compliance and certification tracking with alerts before license or training expirations
- Purpose-built modules for independent living, assisted living, memory care, skilled nursing, CCRC, and adult day services
- Connects to multiple existing vendors and systems without requiring replacement of current EHR or management platforms