Hourwork provides a recruitment and retention platform that utilizes data analytics and employee engagement tools to enhance manager-employee relationships in the quick-service restaurant (QSR) sector. By offering insights into employee sentiment and feedback, Hourwork helps over 10,000 QSR locations reduce turnover and improve retention rates.
Funding
$2.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
High employee turnover rates in the quick-service restaurant (QSR) industry lead to increased recruitment and training costs, operational inefficiencies, and decreased employee morale. A lack of visibility into employee sentiment and manager effectiveness makes it difficult for QSR operators to identify and address the root causes of turnover.
Solution
HourWork provides a data-driven employee engagement and visibility platform designed to help QSRs improve employee retention and reduce turnover. The platform integrates with existing HRIS systems to gather data from employee engagement surveys, exit surveys, and other communication channels. Using AI-powered sentiment analysis, HourWork provides actionable insights into employee satisfaction, manager performance, and industry trends. This enables operations leaders and general managers to make informed decisions, coach employees effectively, and create a more positive work environment, ultimately leading to increased employee retention and profitability.
Target Audience
The primary target audience is QSR franchise owners, operations leaders, and general managers looking to improve employee retention, reduce turnover costs, and enhance overall operational efficiency.
Features
- Integrates with existing HRIS systems for seamless data collection
- AI-powered sentiment analysis of employee feedback and communications
- Proprietary Signals and Signals-Plus reports providing insights into multi-store employee sentiment and industry trends
- Customizable text and email templates for targeted employee communication
- Manager effectiveness dashboards with actionable insights for coaching and development
- Exit survey analytics to identify key drivers of employee turnover
- Benchmarking against industry data to identify areas for improvement