HostyAI provides an AI‑powered messaging platform that automatically handles guest inquiries for property managers, syncing with their PMS and delivering replies in seconds to common questions. The system auto‑replies when confident, drafts suggestions for ambiguous queries, and alerts staff on complex or sensitive issues, while integrating with Booking.com, VRBO, TripAdvisor and custom booking sites to help managers scale without additional hiring.
Funding
Funding not disclosed
Founders
Product
Problem
Property managers must manually respond to a high volume of repetitive guest inquiries across multiple booking platforms, which leads to missed messages, delayed responses, and limited ability to scale their portfolios without adding staff.
Solution
HostyAI provides an AI-driven messaging platform that connects directly to major PMS and OTA channels. The system evaluates each incoming guest message and automatically sends a confident reply when the intent is clear, suggests a draft for ambiguous queries, and alerts human staff for complex or sensitive issues. By handling routine questions in seconds, the platform improves response times, boosts guest reviews, and eliminates the need for managers to monitor every conversation. Real-time synchronization ensures that all messages stay up‑to‑date across Airbnb, Booking.com, VRBO, and other channels. The solution operates with banking‑grade encryption and offers 24/7 expert support, allowing managers to grow their property count without hiring additional personnel.
Target Audience
Primary customers are short‑term rental operators and property management companies that oversee multiple listings and need efficient, reliable guest communication across OTA channels.
Features
- AI decision engine (v4.2) that routes messages to auto‑reply, draft suggestion, or human alert based on confidence level
- Seamless API integration with leading PMS and OTA platforms (Airbnb, Booking.com, VRBO, TripAdvisor, direct booking sites)
- Instant setup via automated onboarding that syncs property listings in minutes
- Banking‑grade encryption for guest data and communication logs
- Real‑time dashboard showing active conversations, autopilot replies, and open issues
- 24/7 hospitality‑expert support and customizable alert thresholds
- Scalable per‑property pricing model with no setup fees and a 14‑day free trial