Hospitality Digital Services provides a cloud‑based SaaS platform that turns any guest’s smartphone into a contact‑less ordering terminal, eliminating the need for dedicated apps or extra hardware.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality venues often rely on separate hardware terminals or require customers to download dedicated apps to place orders for food, drink, or services, creating friction, higher costs, and limited flexibility for both staff and guests.
Solution
Hospitality Digital Services offers a cloud‑based SaaS platform that turns any guest’s mobile phone into an ordering terminal without the need for a custom app. The solution connects directly to existing EPOS systems and digital signage, enabling real‑time menu updates and order routing. Guests access a web‑based interface via a QR code, place orders, and receive confirmations instantly. All transaction data is processed in the cloud, providing venues with analytics on sales, inventory, and service speed. By eliminating dedicated hardware and app downloads, the platform streamlines service delivery and helps venues increase average spend and table turnover.
Target Audience
Primary customers are hotels, restaurants, bars, cafés, stadiums, and golf clubs seeking to modernize guest ordering without investing in proprietary apps or additional hardware.
Features
- QR‑code driven, browser‑based ordering interface that works on any smartphone (iOS, Android, or other)
- Seamless integration with major EPOS platforms for automatic order transmission and payment processing
- Real‑time digital signage synchronization to display menus, promotions, and order status updates
- Cloud‑hosted analytics dashboard offering sales reporting, inventory tracking, and service performance metrics
- Configurable menu and pricing management with support for modifiers, combos, and upsell prompts
- Contactless ordering workflow that supports pre‑payment, split bills, and tip selection