Hooroo.ai provides an AI-powered receptionist that answers inbound calls in a natural Australian accent, handling FAQs, appointment scheduling, and custom scripts 24/7. It generates instant call summaries and routes complex calls to the appropriate staff using configurable transfer rules, integrating with existing phone and calendar systems.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often miss inbound calls because they cannot answer every ring, leading potential customers to contact competitors. The constant phone traffic also creates stress for staff who must juggle calls with their core work.
Solution
Hooroo.ai offers an AI-powered receptionist that answers calls in a natural Australian accent and is trained on each client’s specific business information and call handling preferences. The virtual agent can respond to common inquiries, schedule appointments, and follow custom scripts, allowing businesses to stay reachable 24/7 without human intervention. Call summaries are generated automatically and delivered instantly, giving staff quick insight into each conversation. When a call requires human attention, configurable transfer rules route the caller to the appropriate person or team in real time. The system operates on advanced natural language processing to ensure accurate, clear, and useful interactions.
Target Audience
Primary customers are small to medium-sized Australian businesses such as service providers, tradespeople, and clinics that rely on phone inquiries and need continuous call coverage.
Features
- AI receptionist with a natural Australian voice that handles inbound calls autonomously
- Business-specific training that incorporates custom FAQs, pricing, and booking procedures
- Instant text summaries of each call delivered to the user’s inbox or dashboard
- Configurable smart transfer rules for routing calls to designated staff based on keywords or urgency
- Seamless integration with existing phone systems and calendar tools for appointment scheduling
- Scalable architecture that can manage any call volume without degradation of response quality