Holito
holito is a customer-conversation platform where an AI agent named hollie talks with real customers over video, call, or text, replacing forms and surveys with natural dialogue. The platform reads the company's website to match its voice, follows conversational threads, and delivers ranked insights with recommended next actions. Every conversation feeds into a live, queryable report that helps businesses retain, win, and grow their customer base.
- Artificial Intelligence
- AI Agents
- Data & Analytics
- Software Only
Funding
Founders
Product
Problem
Traditional customer feedback tools rely on forms and surveys that force people to stop and fill in boxes, leading most to abandon them before completion. These methods capture shallow, structured answers that miss the nuance, hesitation, and underlying intent that only emerge in natural conversation, leaving businesses without actionable insights from their actual customers.
Solution
holito provides a customer-conversation platform where hollie, an AI agent, engages real customers in natural dialogue over video, call, or text. The agent reads the company's website to adopt its voice, follows conversational threads, and asks follow-up questions a survey never could, uncovering what customers truly mean. Each conversation is analyzed and transformed into ranked insights with recommended next actions, delivered in a live report that businesses can query. Unlike panel-based research tools, hollie talks directly with a company's own named customers on the channels they already use, yielding honest feedback from people who actually pay for the product.
Target Audience
Primary customers are businesses seeking deeper customer insights for retention and growth, including product teams, customer success leaders, and marketing professionals who want authentic feedback from their existing customer base.
Features
- AI agent that conducts natural conversations over video, call, or text, replacing forms and surveys entirely
- Website-reading capability that matches the company's tone and voice in every customer interaction
- Conversational follow-up that digs into hesitation and unspoken intent, capturing what customers really mean
- Ranked insights with recommended next actions derived from every conversation
- Live, queryable report that aggregates all conversations into one searchable dashboard
- Works with existing named customers on their preferred channels, not rented panels of strangers