telli provides an AI‑powered voice platform that enables sales, support and operations agents to handle millions of calls more efficiently. The platform automates call workflows and integrates via an API, helping B2C companies increase customer acquisition and retention while reducing manual effort.
Funding
$3.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
9OFounders
Product
Problem
Sales, support, and operations teams in B2C companies often handle large volumes of phone calls manually, leading to inconsistent customer experiences, missed upsell opportunities, and inefficient use of agent time.
Solution
Telli provides an AI‑powered voice platform that automates call scheduling, delivers real‑time assistance during conversations, and captures detailed analytics. The system integrates with existing telephony workflows, allowing agents to focus on high‑value interactions while the AI handles routine tasks and provides on‑screen prompts. Call data is processed to generate insights on acquisition, retention, and overall call efficiency, enabling teams to continuously improve performance. By combining automation with live‑agent support, Telli helps B2C businesses increase conversion rates and customer satisfaction at scale.
Target Audience
Primary customers are sales, customer service, and operations teams at B2C companies that manage high call volumes and seek to improve efficiency and conversion.
Features
- AI-driven call scheduling API for automated outbound and inbound outreach
- Real‑time in‑call assistance that offers agents prompts, suggested responses, and next‑best‑action recommendations
- Comprehensive analytics dashboard with metrics on call volume, conversion, retention, and agent performance
- Seamless integration with CRM, help‑desk, and telephony systems via RESTful APIs
- Scalable architecture designed to handle millions of concurrent calls across multiple teams