HIVED operates a parcel delivery network utilizing a fully electric fleet to provide same-day and next-day logistics services for growing e-commerce brands. The platform uses smart technology to ensure reliable delivery experiences that extend the brand presence of its clients. This service model achieves high on-time delivery rates while significantly decreasing carbon emissions per shipment.
Funding
$71.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
KIFounders
Product
Problem
Traditional parcel delivery services often struggle with reliability, leading to delays and customer dissatisfaction. Furthermore, the environmental impact of standard delivery fleets is a growing concern for both retailers and consumers.
Solution
HIVED provides a 100% electric parcel delivery network designed to improve the delivery experience and reduce environmental impact. The service utilizes real-time tracking and proactive customer communication to ensure transparency and reliability. By focusing on optimized delivery routes and a dedicated electric fleet, HIVED aims to minimize delays, enhance customer satisfaction, and offer a sustainable delivery solution for retail brands. The company offers same-day, next-day, and two-day delivery options.
Target Audience
HIVED primarily targets retail brands seeking to enhance their delivery experience, improve customer loyalty, and reduce their carbon footprint.
Features
- 100% electric vehicle fleet, reducing emissions by up to 76% per delivery
- Real-time parcel tracking with optimized status updates for end-customers
- Proactive customer service via live chat for efficient issue resolution
- Multiple proof-of-delivery photos with detailed delivery notes
- Nationwide collection and delivery services
- Integration with e-commerce platforms for seamless order fulfillment
- Industry-leading service level agreements (SLAs) with a 99% on-time delivery rate