hiRobin
hiRobin provides an AI phone assistant for busy professionals in India, handling both incoming and outgoing calls. The assistant screens incoming calls and only interrupts users when necessary, while also making outbound calls to handle tasks like restaurant reservations, doctor appointments, vendor follow-ups, and customer support refunds. With over 1 million downloads, Robin uses natural language AI to conduct realistic conversations and delivers concise summaries of call outcomes.
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Professionals in India lose focus and time to phone-based interruptions—delivery drivers who can't find the gate, service technicians confirming appointments, and customer support lines that require long holds. Most of these calls need only a brief response but end up costing users significant attention and disrupting their workflow. Handling both incoming and outgoing calls across daily services has become a time-consuming burden.
Solution
hiRobin provides an AI phone assistant that handles incoming calls and makes outbound calls on behalf of busy professionals. For incoming calls, Robin answers, screens the caller, and only interrupts the user when it genuinely matters, sending a summary instead. For outbound calls, users tell Robin who to call and what to arrange, and the assistant dials, waits through hold music, speaks with the right person, and pings the user when the task is complete. The assistant can handle restaurant reservations, doctor appointments, vendor follow-ups, customer support refunds, and society admin complaints. Robin uses natural language AI to conduct realistic conversations and delivers concise summaries of outcomes to the user.
Target Audience
Primary users are busy professionals in India who receive frequent phone interruptions and need to offload time-consuming calls related to deliveries, appointments, service follow-ups, and customer support.
Features
- AI-powered call handling for incoming calls with intelligent screening and interruption management
- Outbound calling that dials, waits on hold, converses with the relevant party, and reports back on completion
- Handles real-world tasks including restaurant reservations, clinic appointments, vendor chasing, customer support refunds, and building society complaints
- Persistent call attempts until reaching a live person, including repeated redialing for busy lines
- Sends user summaries of call outcomes rather than raw call recordings
- Available as a mobile application with WhatsApp and voice-based engagement
- Uses third-party AI model providers (Google, OpenAI, Anthropic) for task completion, with data shared on a need-to-know basis and user consent required