Tend is a marketplace that connects hospitality venues and event organizers with pre‑vetted hospitality professionals (“Tenders”). Through an online booking portal, clients can post staffing needs and receive automatically matched staff, while Tend handles insurance, workers’ compensation, payroll, and payment processing, offering flexible, on‑demand staffing without hourly minimums.
Funding
$125M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hospitality venues and event organizers often struggle to find reliable, qualified staff quickly, especially for last‑minute call‑outs, and must manage multiple agencies, insurance, and payroll complexities.
Solution
Tend operates a centralized marketplace that matches venues with pre‑vetted hospitality professionals (“Tenders”) based on skill set, availability, and location. Clients post job details through an online booking form, and Tend’s algorithm selects appropriate staff, handling all insurance, workers’ compensation, and payment processing. The platform offers flexible booking lengths with no hourly minimums and transparent pricing without hidden fees. Tenders undergo a rigorous recruitment process, including resume review, video interviews, skill tagging, and attire verification, ensuring high‑quality service. Tend also provides on‑call staffing for urgent needs and can add client companies as additional insured on its liability policies.
Target Audience
Primary customers are hospitality venues, event planners, and catering companies that need on‑demand, qualified staff for events ranging from small gatherings to large-scale productions.
Features
- Online booking portal that captures venue location, role, dates, times, and attire requirements
- Automated matching engine using skill and personality tags to pair clients with suitable Tenders
- Full coverage of general liability ($2 M) and workers’ compensation ($1 M) insurance, with optional additional insured status
- Flexible staffing options with no hourly minimums and support for last‑minute requests
- End‑to‑end payroll and billing management, including W‑2 compliance for jurisdictions that require it
- Nationwide network of vetted hospitality professionals with documented experience at top venues