Super provides an AI platform designed specifically for property management operations. This system triages incoming communications across phone, text, and email to automate responses, intelligently route inquiries, and capture leads instantly. The platform aims to increase efficiency by resolving a significant percentage of communications without human intervention while integrating with existing property management software stacks.
Funding
$5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Property managers often face challenges in maintaining consistent and timely communication with tenants, owners, and prospects, leading to increased operational costs and potential loss of business due to slow response times. Traditional call centers and front office staff can be expensive and may not provide 24/7 availability.
Solution
Super offers an AI-powered communication platform designed specifically for property management, automating interactions across phone calls, emails, and text messages around the clock. The AI agent handles leasing inquiries, maintenance requests, emergency routing, and other common questions, ensuring prompt and consistent responses. By triaging communications and resolving routine issues, Super reduces the volume of emails and texts requiring manual intervention, freeing up property managers to focus on higher-priority tasks. The platform supports multiple languages and can troubleshoot common maintenance issues, providing a white-glove experience for all stakeholders.
Target Audience
Super primarily targets property management companies seeking to reduce operational costs, improve response times, and enhance communication with tenants, owners, and prospects.
Features
- 24/7 AI-powered phone agent that answers and routes leasing inquiries, maintenance requests, and emergencies
- AI-driven text and email management that triages communications and responds to common questions
- Multilingual support for interacting with diverse tenant populations
- Automated troubleshooting guidance for common maintenance issues
- Integration with existing property management systems for seamless workflow
- Customizable protocols for responding to property-specific issues