Pine provides a cloud‑native adjusting platform that combines AI‑guided claim intake and routing with experienced adjusters to accelerate property claim resolution. Its mobile‑optimized tools, automated quality‑checks, and real‑time dashboards give insurers transparent visibility into cycle times, spend, and service‑level performance while enabling scalable surge capacity for catastrophes.
Funding
Funding not disclosed
Founders
Product
Problem
Property insurers and policyholders often experience slow, opaque claim handling because traditional adjusting relies on manual processes and limited technology, leading to delayed payouts and reduced satisfaction.
Solution
Pine offers an independent adjusting platform that blends AI‑guided workflows with experienced adjusters to accelerate claim resolution. The cloud‑native system automates intake, triages claims to the most suitable adjuster, and provides real‑time status updates. Adjusters use mobile‑optimized tools to capture field data efficiently, while automated quality‑check audits flag issues before a final human review ensures accuracy. Transparent dashboards give carriers visibility into cycle times, indemnity spend, and service‑level performance. The combined tech and expertise approach aims to deliver faster, more accurate, and fully visible property claim outcomes.
Target Audience
Primary customers are property and casualty insurers and managing general agents that need efficient, transparent claim processing for residential, commercial, and catastrophe losses.
Features
- AI‑powered claim intake and auto‑classification that routes each loss to the best‑fit adjuster (in development)
- Cloud‑native, mobile‑optimized field tools for on‑site documentation and real‑time data capture
- Two‑step quality assurance: automated checks followed by human adjuster review for every line item
- Seamless carrier integration via APIs for real‑time data syncing with existing systems
- Transparent reporting dashboards showing cycle time, spend, and SLA health
- Scalable surge capacity for catastrophe response, leveraging cloud scaling and a ready roster of vetted adjusters