Hipporello is a no-code platform that enhances Trello and Notion by enabling teams to manage customer and employee requests through customizable forms and email integrations. This solution centralizes support operations, allowing users to streamline workflows and improve communication without the need for multiple tools.
Funding
$2.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many teams struggle to efficiently manage customer and employee requests, often relying on multiple disconnected tools and communication channels. This can lead to fragmented workflows, missed requests, and delayed response times, hindering overall productivity and customer satisfaction.
Solution
Hipporello provides a no-code service desk platform that integrates directly with Trello, Notion, and Asana, enabling teams to centralize and streamline request management. By using customizable forms, email integrations, and knowledge bases, Hipporello allows users to collect, organize, and respond to customer and employee requests within their existing task management environment. The platform eliminates the need to juggle multiple applications, fostering better communication, faster resolution times, and improved overall efficiency. With features like automated workflows and customizable portals, Hipporello empowers teams to deliver seamless support experiences and optimize their service operations.
Target Audience
Hipporello is designed for teams of all sizes, including marketing, human resources, startups, agencies, support, IT, and non-profits, who use Trello, Notion, or Asana for task management and need a centralized solution for managing customer and employee requests.
Features
- Customizable portals for customers and employees to submit requests and track progress.
- Integration with Trello, Notion, and Asana to manage requests directly within existing task management boards.
- Customizable forms to capture specific information required for different request types.
- Email integrations to convert emails into trackable requests.
- Knowledge base functionality to provide self-service support and reduce the volume of incoming requests.
- Automation capabilities to streamline workflows and assign tasks automatically.
- Two-way communication features to keep requesters informed of progress and updates.