Hinoa
Hinoa provides an AI-driven platform for real-estate professionals, featuring a voice-activated assistant called Noa that handles routine tasks like email drafting, CRM updates, and appointment scheduling. The platform integrates with tools such as onOffice, Propstack, Outlook, and Google Calendar, and operates 24/7 for inbound and outbound communications. Noa can qualify leads, answer property inquiries, and coordinate follow-ups, with all data processed GDPR-compliantly in the EU.
- AI Agents
- Property Technology
- Artificial Intelligence
- Sales Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Real-estate professionals spend significant time on administrative tasks such as CRM entries, exposé preparation, and appointment coordination, which accumulates into hours lost from client consulting and sales. Incoming calls are frequently missed during viewings, client meetings, or after hours, and follow-ups with owners and prospects often get delayed because more urgent matters take priority.
Solution
Hinoa provides an AI-driven platform for real-estate professionals, centered on a voice-activated assistant called Noa. Noa handles routine tasks delegated by voice, including writing emails, updating CRM records, and scheduling appointments, and can be reached from anywhere, including from the car. The platform also offers Noa Inbound, which answers incoming calls 24/7, qualifies leads, and schedules viewings, and Noa Outbound, which automatically contacts owners and prospects for follow-ups, reminders, and pipeline maintenance. Noa integrates with existing systems like onOffice, Propstack, Outlook, and Google Calendar, reading from and writing back to these tools without requiring system changes. The platform is GDPR-compliant, with data processing based on an order processing agreement per Art. 28 GDPR, and is designed to be operational within hours, not weeks.
Target Audience
Primary customers are real-estate agents, property managers, project developers, and asset holders in Germany who need to automate administrative tasks and ensure around-the-clock availability for client communication.
Features
- Voice-activated task delegation for CRM updates, email drafting, and calendar management, operable hands-free from anywhere
- 24/7 inbound call handling with lead qualification, appointment scheduling, and priority-based call forwarding via a Prio-Detektor
- Automated outbound follow-ups triggered by deadlines, including service reminders and pipeline updates
- Pre-built integrations with onOffice, Propstack, FLOWFACT, estatePro, Salesforce, HubSpot, Outlook, and Google Calendar via official APIs
- GDPR-compliant processing with EU database hosting, TLS encryption in transit, AES-256 at rest, no audio recording, no AI training on customer data, and automatic transcript deletion after 90 days
- Role-based access control with multi-factor authentication and logged internal access
- Configurable workflows with company-specific guidelines, tone, and escalation rules