Hims is a telehealth platform that connects adult men in the U.S. with licensed clinicians to diagnose and treat common health issues such as hair loss, weight management, sexual dysfunction, testosterone deficiency, skin conditions, and mental health. The service bundles a digital intake, clinician‑reviewed prescription or over‑the‑counter medication, lab testing kits and unlimited HIPAA‑secure messaging into a single monthly price with free discreet home delivery.
Funding
Funding not disclosed
Founders
Product
Problem
Men often face barriers to accessing timely, affordable, and discreet care for common health concerns such as hair loss, weight management, sexual dysfunction, testosterone deficiency, skin conditions, and mental health. Traditional clinic visits require in‑person appointments, insurance navigation, and out‑of‑pocket costs, which can delay treatment and reduce adherence.
Solution
Hims delivers a fully online telehealth service that matches patients with licensed physicians, nurse practitioners, dermatologists, psychiatrists, and pharmacists across all 50 states. Users complete a digital intake, receive a clinician‑reviewed treatment plan—including prescription or over‑the‑counter medications—and have the products shipped in discreet packaging. The platform bundles the medical consultation, medication, and free shipping into a single transparent price, while offering unlimited secure messaging for ongoing support. Integrated lab testing and personalized result dashboards enable data‑driven adjustments without leaving the app, providing a seamless, end‑to‑end care experience.
Target Audience
Adult men in the United States seeking convenient, confidential treatment for hair loss, weight loss, sexual health, testosterone, skin care, or mental‑health concerns, and who prefer a digital, subscription‑based care model over traditional clinic visits.
Features
- Digital intake form and AI‑assisted triage that routes patients to appropriate licensed providers for rapid assessment.
- FDA‑regulated 503A pharmacy fulfillment with U.S.–sourced, USP‑compliant ingredients and free, discreet home delivery.
- Unlimited HIPAA‑compliant in‑app messaging for follow‑up questions, dosage adjustments, and adherence coaching.
- On‑demand lab testing kits with results uploaded to a secure patient portal, informing personalized treatment refinements.
- Curated medication kits (e.g., GLP‑1 weight‑loss injections, minoxidil hair regrowth, testosterone boosters, dermatology and mental‑health formulations) available via subscription or one‑time purchase.
- Transparent, all‑inclusive pricing model that bundles the consultation, medication, and shipping into a single monthly fee; optional add‑ons priced per unit.
- Mobile‑first user interface with integrated calculators (BMI, TDEE, protein) and educational content to support lifestyle changes alongside pharmacotherapy.