Lexi provides a 24/7 AI voice assistant that answers restaurant phone calls, takes orders, and books reservations, allowing establishments to capture revenue without human staff. The platform integrates directly with existing POS systems to sync orders and reservations in real time and can handle hundreds of simultaneous calls, delivering analytics on call volume and sales. Over 1,000 restaurant locations use Lexi to automate phone interactions and improve operational efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants often miss phone orders and reservations because staff cannot answer calls 24/7, leading to lost revenue and overburdened front‑of‑house employees.
Solution
Lexi offers an AI-powered voice assistant that answers restaurant phone calls around the clock, processes orders, and books reservations using natural language processing. The system integrates directly with existing POS and reservation platforms to synchronize orders and table bookings in real time. It can handle hundreds of simultaneous calls, ensuring the line never appears busy. Real‑time analytics provide insights into call volume, order value, and missed‑call revenue. By automating phone interactions, restaurants capture more orders without adding staff.
Target Audience
Lexi is aimed at independent restaurants, multi‑unit chains, and delivery/takeout operators that rely on phone orders and reservations as a significant revenue source.
Features
- Humanlike voice AI with 98.7% order accuracy and interruption handling
- Simultaneous call handling for up to hundreds of calls, with a starter tier supporting 50 concurrent calls
- Full POS and reservation system integration for automatic order and booking sync
- Secure phone payment processing and dynamic upsell engine in premium plans
- Real-time analytics dashboard showing call volume, revenue, and performance metrics
- Outbound SMS notifications, automatic menu updates, and smart guest memory
- 24‑hour onboarding and enterprise‑grade reliability with comprehensive technical support