This startup provides automated flight insurance services that compensate travelers for delays and cancellations by continuously monitoring their journeys. By triggering instant payouts for disruptions, the company simplifies the claims process and alleviates the financial impact of travel interruptions.
Funding
$4.8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.

IGSAUVFounders
Product
Problem
Travelers face financial risks due to flight delays, cancellations, and missed connections, leading to stress and frustration. Traditional travel insurance often involves complex claims processes, extensive paperwork, and uncertain payouts, failing to provide immediate relief when disruptions occur.
Solution
Koala provides automated travel insurance solutions that offer instant compensation for flight disruptions and cancellations, delivering peace of mind to travelers. By proactively monitoring flight status in real-time, Koala automatically triggers payouts when delays or cancellations occur, eliminating the need for manual claims. Their suite of products includes coverage for flight disruptions, missed connections, and flexible cancellation options, all designed to integrate seamlessly with travel booking platforms. Koala's technology-driven approach ensures a hassle-free experience, providing travelers with immediate financial relief and restoring confidence in their travel plans.
Target Audience
Koala primarily targets airlines, travel agencies, and other travel providers seeking to enhance customer satisfaction and generate ancillary revenue through innovative insurance products.
Features
- Real-time flight tracking to proactively identify disruptions
- Automated compensation payouts via instant bank transfer, eliminating claims processes
- Customizable "Cancel for Any Reason" policies with flexible refund amounts
- API integration for seamless embedding into airline and travel agency booking flows
- Tailor-made insurance products based on partner needs and historical data
- Comprehensive coverage for flights, trains, buses, ferries, and accommodations
- Dynamic pricing to optimize conversion rates and ensure competitive protection
- Integration options including API, CSV submission, and external funnels