HeyTeam
HeyTeam is a job-management platform for contractors and field service operators that combines scheduling, assignment, and completion-proof tools with app and SMS coordination. It automatically contacts available workers when cover is needed—workers can accept shifts by replying "Y" to a text, with no app required. The platform offers a free Starter plan covering 10 workers, with paid admin seats for larger operations.
- Artificial Intelligence
- Data & Analytics
- HR Technology
- Software Only
Funding
Founders
Product
Problem
Contractors and field service operators waste significant time manually contacting workers to fill jobs, cover cancellations, and manage last-minute no-shows. This manual ring-around is inefficient, especially for early-morning or reactive callouts, and leaves operations without a clear audit trail when disputes arise.
Solution
HeyTeam provides a job-management platform that automates workforce coordination through a dual-channel app and SMS system. Users create jobs with location, time, skills, and instructions, and the platform automatically identifies suitable workers based on availability, skills, and existing assignments. It then contacts them via app first, with SMS as a fallback, allowing workers to accept with a single tap or by replying "Y"—no app installation or login required. The platform tracks the entire process, from assignment to completion proof, including checklists, photos, timestamps, and customer PINs, giving operators a full audit trail. This approach ensures jobs are filled without constant phone calls, whether for a 10-person trade team or a 200-person facilities management operation.
Target Audience
Primary customers are trade and field service businesses (roofers, electricians, plumbers, HVAC, maintenance contractors) and facilities management operators (cleaning, security, property maintenance) that need to coordinate recurring shifts, multiple sites, and reactive callouts without constant phone calls.
Features
- App + SMS dual-channel coordination that automatically contacts available workers and confirms assignments via text reply, with no app required for workers
- Skill-based filtering and availability collection via SMS, with real-time dashboard responses and automatic reminders
- Drag-and-drop roster board with conflict detection, shift templates, and visual team management
- Job completion checklists with photo capture, check-in/out, customer PINs, and full audit trails with timestamps
- Calendar sync with Google Calendar, Outlook, and ICS exports for seamless workflow integration
- Smart quotes and invoicing with voice-to-quote AI assistance, payment tracking, and automated follow-ups
- Analytics dashboard tracking response rates, team engagement, and historical data with PDF report exports
- Contact import via spreadsheet or phone with automatic phone number normalization and bulk updates