Video 8 provides AI‑powered “ambient agents” that automate front‑desk, documentation, and revenue‑cycle‑management tasks for behavioral health clinics. The agents integrate directly with existing EHR and scheduling systems, handling calls, scheduling, note‑taking, and claim submission without requiring a new software platform, helping clinics reduce missed leads and billing denials.
Funding
Funding not disclosed
Founders
Product
Problem
Behavioral health clinics often rely on manual front‑desk staff, clinicians to write notes, and separate billing teams, leading to missed referrals, documentation delays, and high claim denial rates.
Solution
Video 8 delivers AI‑driven ambient agents that operate within a clinic’s existing software stack to automate front‑desk intake, generate structured clinician‑ready notes, and manage revenue‑cycle tasks. The front‑desk agents answer calls, qualify referrals, schedule appointments, and verify benefits across phone and web channels without requiring new EHR systems. Ambient documentation agents listen to sessions, structure the content, and write notes directly into the EHR before the next patient arrives. Billing agents submit claims, follow up with payers, and flag potential issues to reduce denials, all while logging actions for compliance and auditability.
Target Audience
Primary customers are outpatient behavioral health practices and treatment centers that need to streamline intake, documentation, and billing within their current software environment.
Features
- Front‑desk AI agents that handle calls, referral qualification, appointment scheduling, and benefit verification across existing scheduling tools
- Ambient documentation that captures session audio, structures clinical information, and writes clinician‑ready notes directly into major behavioral health EHRs
- Billing AI bots that submit claims, monitor payer responses, and proactively address issues to lower denial rates
- Seamless integration with leading behavioral health platforms (e.g., TherapyNotes, SimplePractice, Valant, Athena, Cerner) without requiring a new EHR
- Self‑learning agents that adapt to a practice’s specific workflows within a day and improve continuously
- Enterprise‑grade security and full observability, with logged actions and traceable decisions for compliance