Sadie is an AI-powered host for hospitality venues that answers every phone call, takes, edits, and cancels reservations, and processes orders 24/7.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality venues often miss a large portion of incoming phone calls, leading to lost reservations, orders, and revenue, while staff must spend time handling calls instead of focusing on in‑person service.
Solution
Sadie provides an AI-powered virtual host that answers every phone call for restaurants and hotels, handling reservation creation, edits, cancellations, and order processing around the clock. By integrating directly with existing POS and reservation systems, Sadie converts missed calls into confirmed bookings and can secure deposits to reduce no‑shows. Call transcripts and analytics are generated automatically, giving managers insight into guest interactions. The system operates without requiring staff training and can be deployed quickly, allowing venues to increase bookings and improve guest experience while freeing staff to concentrate on on‑site service.
Target Audience
Sadie is aimed at mid‑size to large restaurants and hotels that rely on phone bookings and want to capture missed call opportunities while reducing staff call workload.
Features
- 24/7 AI-driven call answering that handles reservation and order requests without human intervention
- Seamless integration with common POS and reservation platforms for real‑time booking updates
- Secure deposit collection to lower no‑show rates
- Automatic generation of call transcripts, summaries, and analytics dashboards
- Ability to take, edit, and cancel reservations via voice interaction
- Rapid deployment with no staff training required