heyPatient is a mobile health platform that facilitates digital interaction between healthcare providers and patients. The platform automates patient e-admission, appointment scheduling, and pre-appointment tasks, integrating with existing clinical information systems. By streamlining patient communication and automating administrative tasks, heyPatient aims to improve patient satisfaction and reduce costs for healthcare providers.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers often face challenges in managing patient interactions, including administrative overhead, communication inefficiencies, and difficulties in providing timely information and support to patients. This can lead to increased costs, reduced patient satisfaction, and potential errors in patient care coordination.
Solution
heyPatient offers a modular platform designed to streamline digital interactions between healthcare providers and patients, integrating directly with existing clinical information systems via HL7 FHIR. The platform automates patient e-admission, appointment scheduling, and pre-appointment tasks, while also providing tools for secure messaging, document sharing, and patient education. By offering a branded mobile app and web portal, heyPatient enables healthcare organizations to improve patient engagement, reduce administrative burdens, and optimize workflows. The platform's modular design allows healthcare providers to select and implement specific functionalities based on their unique needs, ensuring a tailored solution that addresses their most pressing challenges.
Target Audience
heyPatient primarily targets hospitals, clinics, and medical practices seeking to enhance patient engagement, automate administrative tasks, and improve overall efficiency through digital solutions.
Features
- Configurable web-based registration forms in 21 languages with encrypted data transfer to ERP/PIS
- Patient identification via 2FA or SwissID/heyPatient account
- Self check-in via app, QR code, or terminal integration with customizable patient interaction workflows
- Automated appointment reminders and updates via app, email, or SMS
- Integrated video consultation capabilities with automated link provisioning
- Secure messaging and document sharing within the app
- Digital forms and questionnaires for pre-appointment data collection
- Navigation assistance within healthcare facilities
- Ticketing system for managing patient flow
- Integration with third-party solutions via heyApp Store