Malama provides doula-led, holistic support for pregnancy and postpartum care, often covered by Medicaid insurance. The platform connects users with culturally-aligned doula navigators who offer guidance and coordinate essential social and medical resources. Through remote monitoring and care navigation, the service aims to improve maternal health outcomes by identifying risks early and ensuring access to necessary support services.
Funding
Funding not disclosed
Founders
Product
Problem
Expecting and new mothers often face fragmented care, with limited access to coordinated doula support and essential social services such as nutrition, housing, and transportation, especially when these resources are not covered by insurance.
Solution
Malama provides an insurance‑in‑network platform that matches each mother with a dedicated Doula‑Care Navigator who designs a personalized care plan and coordinates multidisciplinary resources. Users complete a HIPAA‑compliant eligibility form to verify coverage, then schedule in‑person or virtual consultations with doulas, dietitians, nurses, and physicians. The platform delivers 24/7 support, automates referrals for free baby supplies, medically tailored meals, subsidized childcare, emergency rent assistance, and Medi‑Cal transportation rides. Integrated health‑education tools—including a gestational diabetes management app and a postpartum wellness program—help mothers track nutrition, fitness, and clinical metrics. All data are securely stored and can be shared as reports with the mother’s care team, enabling continuous monitoring without additional out‑of‑pocket costs.
Target Audience
The primary users are insured pregnant and postpartum mothers seeking comprehensive, covered doula and social support, while health systems and provider networks adopt Malama to extend holistic maternity care to their patient populations.
Features
- One‑minute HIPAA‑compliant eligibility questionnaire that validates insurance benefits for covered doula and social services.
- Dedicated Doula‑Care Navigator who creates and monitors a customized care plan with regular check‑ins.
- Integrated referral engine for free baby supplies, medically tailored meals, grocery delivery, childcare, affordable housing, emergency rent deposits, and legal assistance.
- On‑demand scheduling of OB/GYN, primary care, dental, vision, doula, and lactation appointments, plus plan‑covered translation services.
- Health‑education suite featuring a gestational diabetes management app and a six‑month postpartum wellness program with community support.
- Secure visual diary and reporting tool that logs nutrition, activity, and clinical data, exportable to clinicians via encrypted channels.
- Provider network spanning doulas, social workers, registered dietitians, nurses, and physicians, all in‑network with major health plans.
- API‑ready integration for health systems to embed Malama services into existing patient portals and EHR workflows.