heyLibby is an AI-powered receptionist that automates lead engagement through phone calls, emails, web chat, and text, providing 24/7 customer support. It captures and qualifies leads, schedules appointments, and reduces response time, allowing businesses to focus on high-priority opportunities while increasing conversion rates.
Funding
Funding not disclosed
Founders
Product
Problem
Many small businesses lack the resources to promptly respond to and qualify inbound leads across multiple communication channels, resulting in missed opportunities and reduced conversion rates. Managing customer inquiries through phone calls, emails, web chat, and text requires significant time and manpower, diverting focus from core business operations.
Solution
heyLibby provides an AI-powered receptionist that automates lead engagement and customer support across various channels, including phone, email, web chat, and SMS. The platform captures and qualifies leads by responding to inquiries, gathering information, and prioritizing promising opportunities. It also automates appointment scheduling by integrating directly with the user's calendar. By providing 24/7 availability and rapid response times, heyLibby helps businesses improve lead conversion, streamline sales processes, and focus on high-priority tasks.
Target Audience
heyLibby primarily targets small businesses, including gyms, recreational facilities, real estate agents, and other service-based businesses that need to streamline their sales pipeline and improve lead response times.
Features
- 24/7 automated customer assistance via phone, email, web chat, and text
- Instant lead follow-up with phone calls triggered by form submissions
- AI-powered lead qualification and prioritization
- Automated appointment scheduling with calendar integration
- Seamless integration with over 1000 tools via API
- White-label option for agencies to offer heyLibby under their own branding
- Website analysis for prompt and authentic AI responses to customer questions