Kite is a text‑based health assistant that helps people with diabetes manage daily numbers and navigate insurance, insulin, and sensor logistics without requiring an app or account. It stores medication, appointment, and communication records in a private, user‑controlled inbox, and offers step‑by‑step guidance on when to seek medical care, all with simple, transparent pricing.
Funding
Funding not disclosed
Founders
Product
Problem
People with diabetes must constantly track glucose levels while also navigating a complex, time‑consuming system to obtain insulin, sensors, and related supplies, often dealing with insurance denials, surprise bills, and fragmented medical records.
Solution
Kite provides a text‑based health assistant that lets users manage both daily diabetes monitoring and the administrative side of care directly through standard messaging apps. Users simply text queries to receive step‑by‑step guidance on symptoms, when to seek medical attention, and how to interpret lab results, without receiving a diagnosis. Kite logs medications, appointments, and provider communications in a private, user‑controlled ledger, creating a single source of truth for the user's health story. The service also offers tools to locate in‑network providers, identify drugs, and, for paid subscribers, automate insurance paperwork, draft appeal letters, and schedule appointments, reducing the burden of navigating the healthcare system.
Target Audience
Primary users are individuals with diabetes who need continuous glucose tracking and assistance with insurance, prescription, and appointment logistics, as well as their families managing shared care.
Features
- Text‑only interface with no app download or account creation required
- Private ledger that records medications, appointments, and provider notes in one place
- Symptom and health question assistance that suggests possible causes and next steps
- In‑network provider search and drug identification via SMS
- (Pro tier) Automated insurance support: bill and EOB explanations, appeal letter drafting, and prior‑authorization assistance
- (Pro tier) Real‑time appointment slot finding and booking through text
- (Pro tier) Higher message limits, proactive follow‑up reminders, and separate family member profiles