Brio
Brio provides an AI‑powered phone system that answers customer calls, books appointments, and integrates with a business’s CRM across any communication channel. It operates without requiring changes to existing phone infrastructure, ensuring zero hold time and no missed calls for industries such as hospitality, freight, and healthcare. The platform can be deployed in days, letting businesses stay responsive even when staff are unavailable.
- Artificial Intelligence
- AI Agents
- Enterprise Software
- Telecommunications
Funding
Founders
Product
Problem
Businesses in hospitality, freight, medical clinics, and similar service sectors often miss calls or experience long hold times due to limited staffing, after‑hours gaps, or reliance on traditional phone systems, leading to lost appointments and revenue.
Solution
Brio offers an AI‑powered phone system that answers inbound calls instantly, books appointments, and records interactions directly into a company’s CRM. The platform operates across multiple communication channels, providing a consistent, zero‑hold experience for callers regardless of staff availability. By automating call handling, Brio eliminates missed calls and reduces the need for manual call routing. The system can be customized for specific business workflows and deployed with live onboarding in days, allowing organizations to maintain continuous availability without changing their existing phone infrastructure.
Target Audience
Primary customers are mid‑size hospitality venues, freight logistics firms, medical clinics, and other service‑oriented businesses that rely on phone calls for bookings and customer support.
Features
- Real‑time AI call answering that greets callers and captures intent within seconds
- Automated appointment scheduling and load booking integrated with the business’s CRM
- Multi‑channel support (voice, messaging, etc.) unified on a single platform
- Zero hold time and instant response metrics to prevent missed opportunities
- Quick live onboarding and configuration tailored to industry‑specific workflows
- Dashboard for monitoring call volume, response times, and booking outcomes