Hero
Hero provides an AI-native operating system for public safety agencies, integrating dispatch, real-time intelligence, reporting, investigations, and analytics into a single platform. The system embeds AI directly into each module, enabling features like AI video search, call transcription, and predictive analytics to streamline incident response and investigative workflows. It replaces legacy CAD, RMS, and other disparate systems while integrating with existing hardware and external databases.
- Government Technology
- Artificial Intelligence
- Software Only
- Data & Analytics
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Public safety agencies rely on fragmented, outdated technology—jumping between disconnected systems for dispatch, records, investigations, and analytics. This forces officers and dispatchers to spend hours on administrative tasks, manually copy data between systems, and struggle with information overload during real-time incidents, slowing response times and hampering effective decision-making.
Solution
Hero provides an all-in-one, AI-native operating system that consolidates dispatch, Real-Time Intel Center (RTIC), reporting, investigations, and analytics into a single, unified platform. AI capabilities are natively embedded into each module, enabling real-time call transcription, AI-powered video search across live and recorded streams, intelligent records search, and automated analytics. The platform replaces legacy CAD, RMS, MCT, RTIC, AI video, analytics, and investigations software, eliminating the need for brittle integrations and manual workarounds. Hero is hardware-agnostic, integrating with existing phone systems, cameras, LPRs, body and dashcams, radios, and drones, and connects with public, state, and federal databases for streamlined search.
Target Audience
Primary customers are public safety agencies, including police departments, sheriff's offices, and other law enforcement organizations of all sizes, as well as their dispatchers, officers, investigators, and administrators.
Features
- AI-native dispatch with real-time situational awareness map, premise and people flags, and AI call transcription and recordings
- Integrated RTIC with live and recorded video streams, AI video search, and internal/external database search
- AI video search and detection using edge and cloud-based reasoning models that analyze cameras on-demand based on context, location, time, and user input
- Streamlined report writing with reduced duplication, media evidence integration, and NIBRS/Clery compliance dashboards with built-in rules validator
- Investigations module with case supplementals, evidence management, historical AI video search, links analyses, smart search, and case timeline
- Analytics module with customizable heatmaps, period-over-period trend analyses, and workforce analytics for officer activity and workload tracking
- CJIS-compliant single-tenant architecture hosted on AWS with separate accounts and VPCs per customer