Hero Group builds AI-powered software for independent auto body and collision repair shops, giving owners and technicians greater control over operations, profitability, and workflow. Their suite includes tools such as Reclaimr for claim recovery, ReSchedulr for scheduling automation, and Truck Hero for fleet repairs, all designed to automate complex tasks and level the playing field against larger insurers and software providers. By connecting data, automation, and AI, they help shops improve cycle times, reduce waste, and increase revenue.
Funding
Funding not disclosed
Founders
Product
Problem
Independent auto body and collision repair shops often lose revenue due to manual estimating, delayed claim approvals, inefficient scheduling, and limited access to data-driven tools that larger insurers and consolidators use.
Solution
Hero Group provides an AI-powered software suite that automates key operational tasks for collision repair shops. Reclaimr analyzes estimates, OEM procedures, and insurer responses to identify missed billable items and generate evidence‑based claim rebuttals, accelerating approvals and increasing profit per repair. ReSchedulr (when available) streamlines appointment booking and technician assignment, reducing cycle times. Truck Hero extends AI‑driven scheduling, workload balancing, and invoicing to fleet‑service shops, eliminating spreadsheet bottlenecks. All tools integrate with shop data, delivering real‑time insights and allowing owners and technicians to retain control over margins, workflow, and growth without needing extensive IT resources.
Target Audience
Primary customers are independent auto body and collision repair shops, including those that service commercial fleets, seeking to improve claim recovery, scheduling efficiency, and overall profitability.
Features
- AI‑driven claim defense that scans estimates and insurer feedback to flag under‑billed items and auto‑generate rebuttal responses
- Automated evidence collection and line‑by‑line justification to speed up claim approvals
- AI‑based scheduling engine that optimizes technician assignments, workload distribution, and shop capacity
- Fleet‑focused management module (Truck Hero) with AI‑suggested or fully automated schedule creation, invoicing, and customer updates
- Cloud‑hosted platform that consolidates shop data for real‑time profitability dashboards and compliance tracking
- Modular product architecture allowing shops to adopt individual tools or the full suite as needed