Hermetic provides an AI‑driven sales assistant, Mia, that engages inbound private‑event and reservation leads via SMS or Slack within seconds, automatically qualifies and routes them to the appropriate rep, and syncs with calendars to schedule meetings. The platform also nurtures unconverted leads with machine‑learning follow‑ups and offers analytics on response times, conversion, and show rates, helping hospitality venues increase booking conversions and reduce no‑shows.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses that rely on inbound inquiries for private events, restaurant reservations, or service appointments often lose revenue because leads are contacted slowly, unqualified, or routed to the wrong sales rep, leading to low booking conversion and high no‑show rates.
Solution
Hermetic AI provides an AI‑driven sales assistant named Mia that engages every new lead within seconds via SMS or Slack, delivering a personalized message and instantly gathering key information. The platform automatically qualifies leads, filters out low‑quality inquiries, and routes qualified prospects to the appropriate representative using configurable round‑robin, account‑based, or territory rules. Mia syncs with calendars to schedule sales calls, virtual meetings, or in‑person tours, and can transfer hot leads instantly to ensure no opportunity slips. For leads that do not convert immediately, the system nurtures them over months with machine‑learning‑guided follow‑ups, reactivating past guests and maintaining a full pipeline. All interactions are logged in integrated CRMs, providing analytics on response times, conversion rates, and show‑up performance.
Target Audience
Primary customers are hospitality venues, restaurants, event spaces, and service‑based businesses that manage inbound lead inquiries and need to automate booking and follow‑up processes.
Features
- Real‑time lead engagement via SMS/Slack with 98% open/read rates
- Automated lead qualification that reduces unqualified meetings by up to 85% and boosts qualified opportunities by 40%
- Configurable routing (round‑robin, account‑based, territory) to assign leads to the optimal sales rep
- Calendar integration for instant appointment setting and hot‑lead transfer
- Long‑term lead nurturing using machine‑learning to reactivate past guests and maintain pipeline health
- Analytics dashboard with metrics on speed‑to‑lead, conversion, and show rates
- Seamless integration with major CRMs (HubSpot, Salesforce, Zoho) and venue booking tools